Privacy Policy

1. Introduction

Texas PropHawk, doing business as PropHawk (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use texasprophawk.com and all related services (“Service”).

By using the Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Register an Account: Email address, password (hashed), business name, contact information (via Clerk)
• Update Your Profile: Business address, phone number, trade specialty, license number (optional)
• Create Proposals: Client name, project address, project details, trade parameters, pricing
• Subscribe to a Plan: Payment information (processed and stored by Stripe — we do not store full card details)
• Contact Us: Name, email address, message content

2.2 Automatically Collected Information

When you use the Service, we automatically collect:

• Log Data: IP address, browser type, operating system, pages visited, timestamps
• Device Information: Device type, unique identifiers
• Usage Data: Features used, proposals generated, actions taken within the app
• Cookies and Session Data: Login session tokens, user preferences

2.3 Third-Party Provider Information

We may receive limited information from:

• Clerk: Authentication events, session activity
• Stripe: Transaction status, payment confirmation, subscription status
• Anthropic: AI API usage data (no proposal content is retained by Anthropic beyond API processing)

3. How We Use Your Information

3.1 To Provide the Service

• Create and manage your account
• Generate AI-powered contractor proposals via Anthropic Claude API
• Process payments and manage subscriptions via Stripe
• Deliver your proposals and related communications

3.2 To Improve and Optimize

• Analyze usage patterns and feature performance
• Troubleshoot technical issues
• Develop new features and improve existing functionality

3.3 To Communicate With You

• Send service-related notifications (billing confirmations, account alerts)
• Respond to your support inquiries
• Send marketing communications (with your consent; you may unsubscribe at any time)

3.4 For Legal and Security Purposes

• Comply with applicable Texas and federal law
• Enforce our Terms of Service and Acceptable Use Policy
• Detect and prevent fraud, abuse, and security incidents

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Clerk — user authentication and identity management
• Stripe — payment processing and subscription management
• Anthropic — AI proposal generation (input processed per Anthropic API terms; not used to train models by default)
• Neon / Vercel / Netlify — database and application infrastructure hosting

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to reasonable privacy protections.

4.3 Legal Requirements

We may disclose your information if required by applicable law, valid legal process (e.g., subpoena, court order), or to protect the rights, property, or safety of our users or the public.

5. Data Security

We implement commercially reasonable security measures including encrypted data transmission (HTTPS/TLS), secure password hashing via Clerk, access controls, and monitoring for suspicious activity. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Account Data: Retained while your account is active
• Proposal Data: Retained until you delete it or your account is closed
• Payment Records: Retained for 7 years as required for tax and legal compliance
• Log Data: Retained for approximately 90 days

Upon account cancellation or termination, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Privacy Rights

7.1 General Rights

You have the right to access, correct, or delete your personal information, and to receive your data in a portable format. Contact us at support@texasprophawk.com to exercise these rights.

7.2 Texas Residents

Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to know what personal data we collect, the right to correct inaccuracies, and the right to opt out of the sale of personal data (we do not sell your data).

7.3 Marketing Communications

You may opt out of marketing emails at any time by using the unsubscribe link in any marketing email or by contacting us at support@texasprophawk.com.

8. Cookies

We use essential cookies and session tokens to maintain your login state and support Service functionality. We may use analytics cookies to understand feature usage. You can control cookies through your browser settings; disabling essential cookies may impair your ability to use the Service.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Service with an updated “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the updated Policy.

11. Contact Us